Disclaimer

STEADY PACE SUPPORT AND COUNSELLING is not a medical service. We are not a help line nor a crisis service. If you are in crisis and need help urgently, please call:

(a) Emergency number: 000

(b)        Lifeline 13 11 14;

(c)        Beyond Blue 1300 22 4436; or

(d)        Kids Help Line 1800 55 1800.

Important information

You should be aware that the internet isn’t a secure environment. We don’t control the path of inbound and outbound emails, so we can’t guarantee the privacy of personal information sent by email. You should be aware of this risk if you choose to communicate with us by email and include your personal details.

Given the increased risk of cyber-attacks, if an invoice from our practice is unexpected, you should contact us to confirm its authenticity. 

Payment and Card Details

Steady Pace Support and Counselling will never ask clients to provide credit or debit card details, passwords, security codes, or other sensitive payment information via email, text message, social media, or other unsolicited communications.

If you receive a message claiming to be from us that asks you to provide or confirm card details or other sensitive information, do not reply, click on any links, or provide any personal information. Such a request should be treated as potentially fraudulent and is not authorised or sent by our business.

If you are unsure whether a communication is genuine, please contact us directly using the official contact details on our website before taking any action.

Website Images

Some images displayed on this website, including images of counselling spaces, are used for illustrative and decorative purposes only. They do not necessarily represent the actual counselling environment or location where sessions will take place.

The counselling room shown on the home page of the website is a representative image and is not the actual room provided for in-person counselling sessions. The actual counselling location and environment differ from the images shown.